Showing posts with label Business Meetings. Show all posts
Showing posts with label Business Meetings. Show all posts

Tuesday, March 23, 2010

GUIDELINES ON CHAIRING COMMITTEES



1.        How to Chair a Meeting Effectively

Effective chairing will ensure that a meeting achieves its aims and objectives.  Chairs should facilitate, encourage, focus and clarify

 

2.       What Makes a Good Chair?

·             An understanding of the issues and topics being discussed and keenly listening to the discussions;

·             Being able to prevent discussions wandering, prevent those without anything new to add repeating the same point, being able to move on when a point is discussed as far as possible;

·             Ensuring that all members have an equal opportunity to express their point of view;

·             Showing respect for the views and actions of others

·             Encouraging all members to take equal responsibility for the meeting proceeding smoothly;

·             Being impartial;

·             Being able to sum-up the points made in discussions.


3.      Before the Meeting

Chairs should meet with the Officer to the Committee in good time to agree and order the agenda.  Any member can request an item to be put on the agenda and normally the Officer to the Committee will set deadlines for the receipt of an item and any accompanying papers.  Important business should not get put to the end of the agenda or there won’t be enough time to discuss it.

Please refer to paragraphs 23-28 of the University Committee Guidelines for further details.

4.      At the Meeting

Chairs need to lead the meeting so that all those involved can make useful contributions and unhelpful digressions and arguments are discouraged.  Chairs should present information and summaries clearly and at the most effective times. They need to ensure that the meeting’s objectives are achieved in the time available and that decisions are communicated to all those who need to know.  Discussion time should be allocated to each agenda item in a way which is consistent with their importance and complexity. 

Chairs should, through their own behaviour and body language, model good meeting behaviour and accept nothing less from colleagues.  They should be careful not to generate antagonism.  A healthy professional discussion where diversity of ideas and approaches are constructively used to create the best solution and not as personal attacks is the ideal.  If colleagues are going to give of their best they need to know that all contributions are valued, that they will get credit for their ideas and that the committee is strengthened by their collective success rather than scoring points off one another.  It is the Chair who sets the tone and manages the process.
Meetings should be run in ways that are as inclusive as possible.  You should always be aware that not all people are familiar or comfortable with formal meeting procedure and that it can alienate and intimidate people, creating barriers to participation.  People who do not know or understand what is going on around them are less likely to take the risk of speaking up.  Chairs must ensure that there is real democracy and that everyone is involved and encouraged to take part.

Other points to successful and effective chairing:

a)            Start the meeting on time.   This respects those who turned up on time and reminds late-comers that the scheduling is serious. Start late to accommodate late-comers and they will assume it is ok to come late.

b)           Introduce yourself and welcome all, especially new members and thank them for their time. If it is the first meeting of the committee (or the first of the academic year), it is good practice for all members to introduce themselves.

c)            At the start of the meeting, review the overall agenda briefly and involve members in committing to the agenda.  This will give participants a chance to understand all proposed major items and to indicate any adjustments you may need to make to the agenda for new problems or priorities.

d)           Review what has previously been done, congratulating members when things have been accomplished

e)            At the start of each major agenda item, there should be a short introduction to develop a common understanding and to encourage participation. Clarify at the outset the type of action needed, the outcome expected (decision, information point, action assigned to someone).

f)            Remind members what preparation was expected of them and if colleagues were expected to read papers before the meeting don't read them out. The next time you ask them to read beforehand they will assume it is not worth the effort.
g)           Keep the meeting focussed, on time and encourage equal participation and contribution from members.  Summarise key points afterwards if lengthy. If discussions are side-tracked, take appropriate action to get back on track.
h)           Ensure that all members understand any jargon, initials or acronyms – you should not assume that everyone has equal knowledge or understanding.

i)             Ensure that all the key points are agreed and minuted and actions assigned to individuals where appropriate with the proposed time-frame and feedback required.

j)             Ensure unresolved items or non agenda items raised during the meeting are parked for later attention and it is agreed how they will be followed-up, eg agenda item for next meeting, sub-group to address outside of meeting etc.

4.      Closing the Meeting

j)       Wherever possible, end the meeting on a positive, up-beat note;

k)      Clarify that minutes and actions will be reported back to members within the normal university timescale;

l)       End the meeting on time.  This shows respect for the participants and will encourage people to commit to staying to the end.


5.      After the Meeting:

m)    Confirm with the Officer that they have a record of all key discussions, outcomes and actions.
n)     Check carefully the draft minutes sent to you by the Officer, make any necessary amendments and return promptly.
o)     Arrange any follow-up discussions.
           
6.      Finally, a few dos and don’ts
Do

·     introduce yourself, maybe new members or others observing don't know who you are

·    make everyone feel comfortable

·    enjoy yourself

Don't

·     talk too much

·     assume everyone has the same knowledge or knows what you are talking about

·     take sides

·    become a participant of the discussion

·    manipulate the meeting towards your own agenda

·    criticise the values and ideas of others

·    force your own ideas on the meeting. If necessary have someone else chair the meeting so you can take part

·    make decisions for the members without asking them for agreement 

CS2 - Meeting (Chapter 8, 9, 10)

CLICK HERE

Wednesday, August 19, 2009

MINUTES OF MEETINGS

There are 3 main ways of producing minutes of a meeting.

1 Verbatim Minutes

2 Minutes of Resolution

3 Minutes of Narration

Verbatim Minutes

These are used primarily in court reporting, where everything is recorded word for word.

Minutes of Resolution

The discussions that took place are not recorded, only the main conclusions. The exact wording of any resolutions passed should be recorded, as in the following example:

PURCHASE OF PHOTOCOPIER

The Company Secretary submitted a report from the Administration Manager containing full details of the trial of the Canon photocopier.

IT WAS RESOLVED THAT the Canon photocopier be purchased at a cost of RM3,750.

Minutes of Narration

These minutes will be a concise summary of all the discussions which took place and the conclusions reached.

PURCHASE OF PHOTOCOPIER

The Company Secretary submitted a report from the Administration Manager containing full details of the trial of the Canon Photocopier which had been used for a period of 4 weeks in the Printing Room. The machine’s many benefits were pointed out, including reduction/enlarging facilities and collating. After discussion, it was agreed that such a machine would be extremely valuable in the Company.

The Company Secretary was asked to make the necessary arrangements for the photocopier to be purchased at the quoted price of RM3,750.


Example of A Complete Minutes

SABAH ENGINEERING SDN BHD

MINUTES OF A MEETING OF THE SPORTS & SOCIAL CLUB COMMITTEE HELD IN THE REFECTORY ON TUESDAY 15 FEBRUARY 200- AT 1800 HOURS

PRESENT

Mr Charles Wee (Chairman)

Ms Connie Chen (Secretary)

Mrs Alison Chin (Treasurer)

Mr Fandi Jadi

Mr James Tan

Mrs Wendy Moo

ABSENT WITH APOLOGIES

Mr Ahmad Zulkarnain

Ms Chia Sok Huang

ACTION

1 APOLOGIES FOR ABSENCE

Apologies were received from Mr Ahmad and

Ms Chia. Both are currently attending business

conferences overseas.

2 MINUTES OF LAST MEETING

The minutes were approved and signed by the

Chairman as a correct report.

3 MATTERS ARISING

There were no matters arising.

4 CHAIRMAN’S REPORT

The Chairman pointed out that over the last 6 months

membership had fallen by 20%. He suggested a circular

to be sent to all staff who were not members of the Club.

A tear-off slip would be included for interested staff

to indicate their areas of interest. FJ

5 HOSPITAL VISIT

Mrs Alison took flowers to QE hospital.

A letter of appreciation has been received from QE.

6 BARBEQUE

A barbeque will be held on 1 May 200-. Mrs Wendy

will meet with her committee on 1 Mar 200- to discuss

further details. WM

7 SQUASH

Our company emerged the champion in a friendly match

with other engineering companies in KK.

8 ANY OTHER BUSINESS

There was no other business.

9 DATE OF NEXT MEETING

It was agreed that the next meeting would be held on

Tuesday, 15 March 200-

_____________________________ (Chairman)

_____________________________ (Date)

16 February 200-

CW/CC

Notice and Agenda of a Meeting

Formal Meetings

Ø The rules of the conduct of such meetings are laid down in the Articles of Association and/or Constitution or Standing Orders.

Ø A quorum must be present (the minimum number of people who should be present in order to validate a meeting).

Ø A specified amount of notice must be given to members.

Ø A formal record of each meeting must be kept.

Informal Meetings

Ø Informal meetings are not restricted by the same rules and regulations as formal meetings.

Ø Strict agendas may not be used, especially in brainstorming or discussion sessions.

Ø A record of what took place may or may not be kept.

Notice And Agenda

The notice states the type, place, day, date and time of the meeting. It may form part of the agenda or it may be a separate document.

The agenda is a list of topics to be discussed at the meeting.

The Notice and Agenda are normally combined in one document. The following headings are recommended in a Notice:

EXCEL TRAINING CENTRE SDN BHD

A meeting of the Student Welfare Committee will be held in the

Staffroom on Monday, 14 March 200-, at 1400 hours.


The Agenda is the middle portion of the document – the list of topics which are to be discussed at the meeting.

Ordinary Business. Certain items will be included on the agenda of every meeting – these items are called ordinary business, and include:

Ø at the beginning


1 Apologies for Absence

2 Minutes of Last Meeting

3 Matters Arising


Ø at the end


9 Any Other Business


10 Date of Next Meeting


Special Business. At every meeting, there will be special matters to discuss – such matters are called special business and are placed on the agenda after the opening items of ordinary business. When officials (eg Chairman, Treasurer) have reports to present at a meeting, such items are usually placed first after the opening items:

4 Chairman’s Report

5 Co-Ordinators’ Reports

6 Open House – 12 September

7 Washroom Facilities

8 Counselling Sessions


After the list of agenda items, a space is left for signature of the secretary, whose name and title should be shown below, together with the date of issue and a reference.

space for sender’s signature


Alan Richard (Mr) sender’s name and title


Secretary sender’s position

7 March 200- date of issue

RH/AR reference


Example of A Complete Agenda:


PARKWAY ENGINEERING CO LTD

A meeting of the Sports & Social Club Committee will be held in the Refectory on Tuesday, 14 May 200- at 1800 hours.

A G E N D A

1 Apologies for Absence

2 Minutes of Last Meeting

3 Matters Arising

4 Chairman’s Report

5 Football Results and Matches

6 New Keep-Fit Classes

7 Purchase of Tennis Equipment

8 Annual Dinner Arrangements

9 Any Other Business

10 Date of Next Meeting

R Farrelly

R FARRELLY (Mrs)

Honorary Secretary “Honorary Secretary” means that the post is unpaid

1 May 200-

CW/RF