UFS 301 Mid Term Exam Tips

Section A: MC Qs - 20 Marks
The World of Communication -
- Formal Communication Network
- Internal Communication
- Grapevine
- External & Internal Communication
- Communication Process
- Barriers of Communication
- Effective Communication
- Listening Process
- Channels of Communication


Section B: Subjectives - 40 Marks
   -  External Communication & Internal Communication
 - Vertical Communication, Horizontal  Communication & Diagonal Communication
-   Gestures & Touching
-  The Grapevine
-   Non-verbal Communication & Verbal Communication

Section C - Essay Writing - 40 Marks
- Letter of Explanation
- Letter of Enquiry
- Letter of Complaint
- Telephone Etiquette

Reminder:
1) Please ensure that you have prepared your Resumes, Cover Letter/Letter of Application before the Mid Term Break (04 November 2011). Job Interviews will be held soon you come back from Mid Term Break.
2) Prepare your speech for individual presentation - Persuasive/Demonstrative Speech during your Mid Term Break. Get your topics approved by your respective lecturers before you leave for your break!